Careers

Responsibilities::
1. Research, target and open new client opportunities
2. Develop targeted messaging to engage prospects
3. Qualify prospects by understanding customer needs and budgets
4. Conduct outbound sales calls to potential customers to introduce our projects.
5. Achieve and exceed monthly sales targets
6. Maintain and update customer information in the database
7. Stay informed about project offerings and industry trends to effectively communicate with customers
8. Update CRM system with all customer communications

Qualifications:
1. Proven experience in tele sales or a similar sales/customer service role
2. Excellent verbal communication skills with a flair for persuasion
3. Ability to work in a fast-paced environment and handle rejection
4. Basic computer skills and written communication skills
5. Graduation in any field

Customer Relationship Management (CRM) Specialist

Key Responsibilities

• Maintain regular communication with the customers with regards to progress of construction work, customization of flats/units, and possession of flats/units in coordination with the Sales Department.
• Understand customers customization requests, liaise with project team for design approvals and follow up with the engineering team to ensure its timely execution and completion.
• Estimate the scope of modifications, get the quotation for the additional cost involvement if any for such executions from the projects/engineering team and communicate the same to the customers. Maintain a proper individual records of such modifications.
• Handling customer escalation and ensuring satisfactory closures at the first level. Build and maintain relationships with the entire customer base assigned.
• Weekly/Fortnight/Monthly Updation of site progress to the CRM team, enable the team to raise the demand letters to the customers in line with progress. Ensure timely closure of complaints with necessary back-end coordination.
• Resolving customer queries, addressing the issues highlighted by the customers through call or in person.
• Responsible for Customer Satisfaction and high service quality standards – Consistency in experience backed up by constant monitoring and necessary enhancements, resolve day to day queries.
• Attending customer related meetings if required. Analyze the issues and provide appropriate solutions.
• Having on the ground information about projects through regular site visits. Building and maintaining profitable relationships with key customers.
• Ensure Demand calls, pre-due date calls, follow up reminder Calls/Emails, Highlight defaulters and other risks well on time, Final Collection closure.
• Inputs and support in preparing monthly reports & MIS and closely work for Preparation of Final work Report.
• Attending customers who visit site/HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query.
• Keeping a check on the outstanding status of collection from customers against work progress.
• Adherence to schedule during pre-handover & handover timing. Responsible for unit inspections and effective handover experience, facilitate smooth transition for customer post-handover.
• Managing post booking customer services till delivery /possession stage. Ensure complaints are resolved within TAT and escalate when necessary. Ensures that customers receive the quickest service possible.

Qualification & Functional Skills:
1. 1-4 Years of experience in customer relationship management/ client service/ customer success.
2. Graduation in B.Tech/B.E. in Civil, Any Graduate, Diploma in Civil, M.Tech in Civil
3. Good communication & interpersonal skills.
4. Active problem-solving skills.
5. Customer Focus & Detail oriented
6. Ability to handle pressure
7. Quick Learner
8. Proficient in Word & Excel
9. Logical Approach

Requirements:

1-2 years’ experience in sales or customer service with demonstrated success

Bachelor’s degree in a relevant field.

Experience in identifying, recruiting, and developing a high performing sales team.

Responsibilities:

1. Prepare project proposals and estimates for new projects in consultation with other engineers or architects
2. Design and oversee construction of infrastructure projects
3. Manage a project from conception to completion through the entire design process
4. Coordinate with contractors and consultants on engineering projects
5. Perform inspections during construction to ensure compliance with plans
6. Design temporary or permanent water control structures such as dams or levies
7. Conduct research in the field of engineering.

Requirements:
4 – 5 years’ experience in construction management with demonstrated success degree in a relevant field.

Responsibilities:

1. Design and document electrical power systems for commercial buildings, including lighting control systems and distribution panels.
2. Estimate the cost of electrical power systems, including labor, materials and equipment.
3. Supervise the installation of electrical power systems.
4. Provide technical support to architects, engineers and contractors on electrical power system design.
5. Provide technical support to project managers on construction activities.
6. Provide technical support to building owners on system operation and maintenance.
7. Assist in the development of specifications for new building projects by integrating MEP with other disciplines such as architecture, engineering and interior design.

Responsibilities:
1. Design Mechanical Systems for commercial buildings
2. Prepare drawings, specifications, and other documents required to complete a project
3. Perform calculations for structural steel and concrete design
4. Coordinate with MEP subcontractors to ensure construction is completed on time
5. Manage projects from conception through completion
6. Ensure compliance with code requirements and standards
7. Assist in the development of bid documents
8. Requirements:
9. Degree in Mechanical Engineering or Architecture with 5+ years of experience in MEP design or related fields
10. Experience with AutoCAD, Revit MEP, Navisworks, and other drafting software packages
11. Knowledgeable in HVAC systems